For owners
Set it up once. Your team never learns a thing.
Online orders drop straight into the POS your team already runs — same till, same workflow, already paid. No new screen to babysit, no training day. The dashboard below is your owner's-eye view — totals, every order and the day at a glance — separate from the simple, already-paid tickets your staff work from in the POS.
Curious what the owner's-eye view looks like? Click through it — orders, floor plan, settings. Handy for you, optional for the team.
Dashboard
Today's totals at a glance. The live order board is on .
Lumen & Loam
Slug: lumen-and-loam · Role: owner
Today's orders
0
Today's revenue
$642.10
Average ticket
$16.90
Latest in
live- M#1047 · Flat white$12.50
- J#1046 · Oat latte (L)$18.00
- P#1045 · Cold brew ×2$21.00
Go on — click through the nav. This is the real layout your team works from.
After setup, nobody has to watch a screen.
Once you're live, every online order lands in the POS your team already uses — Square, Lightspeed, Hike, Impos, or standalone. Same buttons, same muscle memory. Your staff never know an order came from Tideloc; it just appears, already paid and ready to make. No second screen, no double entry, no “where's that order?”
No new system for staff
Once you’re live, your team works the till they already know. Orders appear in your POS automatically — they never open Tideloc, never learn a thing.
Lands in your POS
Online orders flow into the POS you already run — Square, Lightspeed, Hike or Impos — or stand on their own if you don’t use one. No double entry.
A live order screen — optional
Orders already flow into your POS. But if you’d also like to watch a live order screen — new ones ringing a sound and printing a kitchen ticket on your Star or Epson — you can. Entirely optional.
Menu you control
Add a special, pull a sold-out item so it can’t be ordered, or nudge a price — live in seconds, from your phone. No tickets, no change fees.
Accountant-ready
A daily reconciliation email with a Xero-friendly CSV. GST and surcharge maths handled inside ACCC’s cost-of-acceptance rule.
Real, ongoing support
Prefer we made a change? Send it over — done the same day. Real local support — not an overseas chatbot.