Simple, honest pricing

No commission. No risk.

One flat monthly fee. Cancel anytime after launch, no contract.

We partner with you to get customers ordering online — and we back it. No commission, ever. If your Tideloc order revenue hasn't covered your monthly fee in the third month, cancel and we'll refund everything you've paid — setup and all three months.

Eligibility & terms apply.

Dine-in only

Dine-In

$149 / month

+ GST

  • + $500 one-time setup
  • + print-ready dine-in QR cards (we don’t supply hardware)

QR codes on every table for sit-down ordering.

  • Per-table QR codes (we generate + print-ready)
  • Table number on every kitchen ticket
  • Real-time order dashboard with sound alerts
  • Printer integration (Star + Epson)
  • Payments to your own account — Stripe, Square or PayPal

Recommended

Pickup

Order Ahead

$149 / month

+ GST

  • + $500 one-time setup
  • + print-ready dine-in QR cards (we don’t supply hardware)

Customers order online and pick up at the counter.

  • Branded online ordering page
  • Real-time order dashboard with sound alerts
  • Printer integration (Star + Epson)
  • Payments to your own account — Stripe, Square or PayPal
  • Daily reconciliation + Xero-friendly CSV

Pickup + dine-in

Complete

$249 / month

+ GST

  • + $500 one-time setup
  • + print-ready dine-in QR cards (we don’t supply hardware)

Everything in Order Ahead, plus QR codes on every table.

  • Everything in Order Ahead
  • Per-table QR codes (we generate + print-ready)
  • Table number on every kitchen ticket
  • Customers order without leaving their seat
  • Saves $49/mo vs buying both separately

Setup fee covers your menu import, payment setup (Stripe, Square or PayPal), brand styling, and staff training. We print your dine-in QR cards as part of setup. We don’t supply hardware — you source any tablet or printer yourself, and we’ll tell you which models work with the platform. Cancel anytime after launch — no contract.

Common questions

Do you take a commission on orders?
No. Tideloc Orders is a flat monthly fee with no per-order commission and no skim. Your payment provider (Stripe, Square or PayPal) deposits the gross, minus its own processing fee, directly to your bank.
Can customers order ahead for pickup?
Yes — that’s the core of it. Customers order ahead for a chosen pickup time or ASAP from your branded app, pay up front, and skip the queue. You can also enable dine-in QR ordering.
Does it work with Square and my existing POS?
Yes. Online orders land on your Square dashboard automatically, and Tideloc also integrates with Lightspeed, Hike and Impos. Payments run through Stripe, Square or PayPal.
What does the setup fee cover?
Your menu import, payment setup (Stripe, Square or PayPal), brand styling (logo, colours, fonts, optional custom web address) and staff training — so you go live in days, not weeks.
Is there a contract?
No lock-in. Cancel anytime after launch. We print your dine-in QR cards as part of setup. We don’t supply hardware — if you want a tablet or receipt printer you source your own; we’re happy to tell you which models work with the platform.

Still weighing it up?

Tell us about your venue and we’ll send a tailored quote within a business day.